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John, I enjoyed your For the Love of Architecture books list of things you love and don't love about architecture books. We agree on many counts. I share your frustration with William Stout online. Aside from the online search, I have ordered many books from them only to be told without apology that they are out of stock. If only their website reflected what they actually have for sale. One thing I hate you don't mention is booksellers who ship things without properly wrapping them and as a result the books apparently arrive in poorer condition than when they were sent. This is all too common. On the other hand, when William Stout actually has things in stock they wrap them for shipment in an exemplary fashion.

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The same out-of-stock result happened with a book I ordered from William Stout; that slipped my mind when I was writing the post. And I agree about shipping: Stout is exemplary; on other sites, I try to order from sellers I know from experience or who look like they know what they're doing. Some of the mondo online booksellers shrink wrap the books in a way that keeps them clean in transit but doesn't keep them from being bent.

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